The chatbot market is estimated to grow by $3 billion
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“40% of businesses are planning to implement some form of automated technology by 2020”
“$23 billion in savings from annual salaries”
Businesses are beginning to see the benefits of automation
The chatbot market is estimated to grow by $3 billion by 2021 and the industry has been growing at a compounding rate (CAGR) of 35%.
When asked which emerging technologies they are already using and which they intended to implement, 80% of respondents said they already used or planned to use chatbots by 2020. Chatbots are interactive software platforms that reside in apps, live chat, email, and SMS and can behave in a human-like manner.
42% of participants believe automation technologies in these areas will most improve the customer experience. And 48% said that they already use automation technology for these business functions, with 40% planning to implement some form of automated technology by 2020.
We estimate this translates to $23 billion in savings from annual salaries, which does not even factor in additional workforce costs like health insurance.
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Making Conversational Data Accessible to Everyone
One of the innovations we’re proposing is to create an artificial intelligence layer that’s hosted by the network participants and is training on information contributions from the community and other accessible external data sources.
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By moving the training data on the blockchain we will democratize access to ready-for-use conversational data
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What we do, in a nutshell
At Synthetics AI, we connect consumers & brands through conversation.
With the increasing number of communication channels, staying relevant has become more important than ever and attention is the new currency.
We develop chatbot solutions for innovative businesses and market leaders that offer instant communication between brands and users, delivers better engagement and provides a more personalized way to serve clients and create awareness.